At Edulearn, your satisfaction and personal growth are important to us. This policy outlines the conditions under which refunds may be granted, helping us maintain fairness and clarity for all learners.
Our Commitment to You
If you encounter any issues with your course experience, we encourage you to reach out to our team at support@edulearn.com. In many cases, concerns can be resolved quickly, allowing you to continue your learning journey without disruption.
Refund Eligibility
- Timely Request: Your request is submitted within 14 days of purchase and includes a valid reason.
- Unauthorized Purchase: You provide evidence of a fraudulent or accidental transaction.
- Technical Issues: You're unable to access the course and we’re unable to resolve the issue in a timely manner.
- Exceptional Cases: Special situations may be considered at our discretion on a case-by-case basis.
Non-Refundable Situations
- Policy Abuse: Multiple or repeated refund requests may result in a restriction on future purchases.
- Terms Violations: Sharing, reselling, or misusing course materials will void refund eligibility.
Additional Notes
- This policy is part of Edulearn’s broader Terms & Conditions.
- Refund eligibility remains valid even if your account is later closed.
Need Help?
For refund requests or questions, contact us at:
Email: support@edulearn.com
Response Time: We typically reply within 2 business days.