1. Introduction
These Terms & Conditions set out the rules for using this website and the digital e-learning materials available on it. The website is operated by [Company Name], which provides e-learning materials for self-paced study, delivered by email and also available through your account.
Please read these terms carefully. By creating an account, buying credits or using the website in any other way, you confirm that you accept them. If you do not accept these terms, please do not use the website.
Company Information
| Company Name | [Company Name] |
| Doing Business As (DBA) |  |
| Email Address | support@mandala-learning.com |
| Company Address | [Company Address] |
2. Eligibility and Accounts
Buying credits and unlocking levels require an account. By creating and using an account, you agree that:
- You will provide accurate, complete and up-to-date information
- You will keep your password and login details secure
- Your account is for your personal use and must not be shared, sold or transferred
- You will contact us promptly if you suspect that someone has accessed your account without permission
- You are responsible for all activity that takes place under your account
3. E-Learning Materials and Pricing
Each e-learning material is organised into levels. Before you unlock a level, the website shows what it covers and its price in credits, so you know exactly what you are getting.
- Material descriptions and prices are displayed on the website before purchase
- We may update material information and prices from time to time
- The price displayed at checkout is the price that applies to your order
- Price changes do not affect orders that have already been confirmed
4. Purchases and Payment
Credits are purchased through the checkout on this website. When you place an order:
- You pay with one of the payment methods shown at checkout
- Your payment is processed by our payment provider over a secure connection
- Your order is confirmed only once the payment has been completed successfully
- You confirm that you are authorised to use the payment method you provide
When you purchase credits from our website, your billing description will be shown as
5. Credits
Credits are what you use to unlock levels on this website. You buy credits with money, then spend them to unlock individual levels of e-learning materials. One credit equals US$1, ¥160 or HK$8, and the bonus that applies to larger single purchases is shown on the Buy Credits page.
Credits purchased on this website:
- Are added to your account balance once payment is confirmed
- Are spent to unlock individual levels of e-learning materials
- Can be used only on this website and have no cash value
- Cannot be transferred to another account
- Have a validity period of 90 days from date of purchase
6. Access to E-Learning Materials
All e-learning materials are digital and designed for self-paced study. There is nothing to attend and no live teaching.
- Once payment is confirmed, the download link and access details are sent to the email address provided at checkout, and the material is also available through the platform
- Access information is typically made available within 24 hours of successful payment confirmation
- Delivery may occasionally be delayed, so please allow up to 48 to 72 hours
The full delivery process is explained in our Delivery & Access Policy.
7. Intellectual Property
All e-learning materials, videos, text, graphics, logos and other content on this website belong to [Company Name] or to their rightful owners and are protected by intellectual property laws.
- You receive a personal, non-exclusive and non-transferable right to use the materials you purchase for your own learning
- No ownership of any material or content is transferred to you
- Any use not permitted by these terms requires our prior written permission
8. Acceptable Use
We want the website to be a useful and respectful place to learn. When using the website and its materials, you agree to:
- Use the website and materials lawfully and respectfully
- Use purchased materials only for your own personal learning
- Follow any instructions provided with the materials
- Keep the information in your account accurate
9. Prohibited Activities
To keep the website fair and secure for every learner, you must not:
- Copy, share, resell or redistribute any e-learning material, or download material where downloading is not offered
- Share your account or access details with anyone else
- Try to bypass payment, credit or access controls
- Interfere with the security, performance or operation of the website
- Use automated tools to collect content from the website
- Make fraudulent purchases or unjustified chargebacks
10. Refunds
Because the materials are digital, refund requests are reviewed individually. When a refund may be considered, which situations are not refundable and how to make a request are all set out in our Refund Policy.
11. Changes to the Website and These Terms
We may update the website, its features, the e-learning materials and these terms from time to time.
- Material information, features and prices may change
- The version of these terms published on this page is always the one that applies
- Continuing to use the website after an update means you accept the updated terms
12. Disclaimer
The e-learning materials are provided for general educational purposes and do not replace professional advice for your own situation.
- We do not guarantee any specific personal, professional, academic or financial result
- How you apply what you learn is your own decision and responsibility
- We work to keep the materials accurate and up to date, but we cannot guarantee that they are free from errors
13. Limitation of Liability
To the extent permitted by law, [Company Name] is not liable for any indirect, incidental or consequential loss arising from your use of the website or the e-learning materials.
Nothing in these terms excludes or limits any liability that cannot be excluded or limited by law.
14. Suspension and Termination
We may suspend or close an account that breaks these terms or is used in a way that could harm the website or other learners.
- An account may be suspended while a possible breach is looked into
- An account closed for breaking these terms loses access to the website
- You may stop using the website at any time
15. Governing Law
These terms are governed by the laws that apply to [Company Name]. If any part of these terms is found to be invalid or unenforceable, the remaining parts continue to apply.
16. Contact
If you have any questions about these terms, please contact us:
- Company name: [Company Name]
- Email: support@mandala-learning.com
- Address: [Company Address]